Life is Messy

We’re Austin’s favorite cleaning company, started by Amanda May, in 2007. We’re eco-friendly and women-owned. Amanda is a working mom and an entrepreneur who grew up in Austin—she understands how a clean home is such a benefit for her clients, and that removing the emotional and mental load of housecleaning from busy professionals allows them to elevate their lives.

We are small on purpose. You will have direct access to The Purple Fig founder and owner as well as our incredible office staff. We have swift response times and resolution to any and all questions/concerns. When we partner with a client, our success is linked.

We are on the cutting edge of safe and effective products. All of our disinfectants are on the EPA List N, meaning they kill novel coronavirus and flu.

Our employees work hard for the Fig, and the Fig works hard for them. They receive real living wages, usable health insurance, dental/vision, 401k & paid holidays.

We make all of our cleaning products in house! We use a natural eco-friendly plant based all purpose concentrate, vinegar solutions, hydrogen peroxide, baking soda, citric acid, essential oils and good old-fashioned elbow grease 😉

The essential oil scents we use are lemon, eucalyptus and peppermint. We are happy to substitute with unscented products, or a combo of any of the following: lemon, eucalyptus, lavender or peppermint.

We provide all cleaning supplies except toilet brushes.

You can check out a list of what all our packages include, we also offer a range of add ons including:

• Fridge clean
• Oven clean
• Dishwasher clean
• Washing machine clean
• Detailed couch vacuum
• Detailed kitchen cabinet fronts

It’s easy! Simply call, text or email and we’ll make the switch!

Cancellation and Reschedule Policy:
If you need to cancel or reschedule your appointment, please let us know by phone, text, or email as soon as possible. Our hours of operation are Monday- Friday from 8:00- 4:00 pm (We are closed for the Holiday Closures). Any cancellation requests received outside of business hours will be treated as received the next business day at 8:00 am.

• Cancel/reschedule 48 hours before your appt: No charge
• Cancel/reschedule 25-47 hours before your appt: A fee of $35.00
• Cancel/reschedule 24 hours before your clean: Up to 50% of your service price
• Same-day cancellation/reschedule/lockout: Up to 100% of your service price

You are welcome to skip service if you are a recurring customer, we understand things happen! If you skip service there will be an additional charge for the next visit as the home will have gone a longer period of time since your last cleaning.

If you cancel your visit, there will be a 20% fee added to your next service. This will allow us to provide you with a complete and thorough cleaning on that visit. (This does not apply to visits that are rescheduled within 5 business days of the original visit.)

Check out our blog post on this exact topic!

In short, basic tidying and de-cluttering of surfaces will allow us to clean more effectively and efficiently!

The short answer: yes. However, if you are switching from another cleaning company and have had a visit within the last four weeks, we are happy to hop right into recurring services!

No. You can choose to provide access instructions for our entry/exit by keypad code, hidden key, remote access etc. If you decide to keep a key on file with us - we store all keys in a secure lockbox at our office that requires team members' personal profiles to scan and take/release custody of the keys so we know where they are at all times.

It depends on the home and service being provided, but we generally schedule visits to be about an hour and a half and never more than 3 hours.

We are happy to provide an exact answer for you, just contact us!

We do not guarantee the same team for each visit, but our team is small and you'd see the same faces more often than not!

Every home is unique and there is a lot of variation in the upkeep of our clients’ homes. You can call (512) 351-1405 to receive an estimate or fill out our booking form to get an instant quote.

If you’d like to tip your cleaners, you may leave a cash tip in an obvious place, you’ll also have the option to do so once you receive our scorecard and invoice after our visit. You are also welcome to call, text or email the office and they can handle that for you!

We accept all major credit cards, we do not accept cash or checks.

We are proud to create quality employment in the great city of Austin by offering usable health insurance, matching 401k, living wages & Paid Time Off in accordance with the requirements passed by City Council in 2018.

We are a mission-driven company and this translates to employees taking pride in their work with a genuine dedication to serving the customer with green cleaning skills honed over the last 16 years. We have employees, not contractors, and we have 3 real people that work in our Austin office answering both employee & client questions & requests.

We understand that our price point is higher than other companies, and that it's not always the best fit.

Yes, we are bonded & insured, as well as well as providing workers compensation insurance.

Business hours are Monday - Friday, 8:00 am - 4:00 pm.

Please feel free to contact us! Call/text (512) 351-1405 or email hello@purplefigcleaning.com